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Getting Started
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Using IP Phones
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App Overview
Floating App
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App Navigation
1 Status Bar
>
Online Status
Sign Out
Cheat Sheet
2 Telephony Bar
>
Cheat Sheet
3 Media Display
>
Cheat Sheet
4 Supervisor Bar
>
Cheat Sheet
5 Media Notifications
6 Side Bar
>
Cheat Sheet
Side Bar Navigation
6a Directory List
>
Cheat Sheet
6b Call Information
>
Cheat Sheet
6c Search
>
Cheat Sheet
6d Recent & Scheduled Calls
>
Cheat Sheet
6e Chat
>
Cheat Sheet
6f Messages
>
Cheat Sheet
6g Scripts
>
Cheat Sheet
6h Voicemail
>
Cheat Sheet
6i Work Assignmnets
>
Cheat Sheet
6j Settings
>
Cheat Sheet
App Basics
Controls
Telephony
>
Call Waiting
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Agent Workflows
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NetSuite Integration
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Cheat Sheet
Floating App
Toolbar Mode
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FAQs
Telephony Bar Cheat Sheet
Click here to download the full cheat sheet.
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