App Help
Welcome
Current Release Notes
User Training Videos
Getting Started
Logging In
Using Headsets
Using IP Phones
Using Land/Cell Phones
Voicemail & Forwarding
App Overview
Floating App
Toolbar Mode
App Navigation
1 Status Bar
>
Online Status
Sign Out
Cheat Sheet
2 Telephony Bar
>
Cheat Sheet
3 Media Display
>
Cheat Sheet
4 Supervisor Bar
>
Cheat Sheet
5 Media Notifications
6 Side Bar
>
Cheat Sheet
Side Bar Navigation
6a Directory List
>
Cheat Sheet
6b Call Information
>
Cheat Sheet
6c Search
>
Cheat Sheet
6d Recent & Scheduled Calls
>
Cheat Sheet
6e Chat
>
Cheat Sheet
6f Messages
>
Cheat Sheet
6g Scripts
>
Cheat Sheet
6h Voicemail
>
Cheat Sheet
6i Work Assignmnets
>
Cheat Sheet
6j Settings
>
Cheat Sheet
App Basics
Controls
Telephony
>
Call Waiting
Voicemail
Chat
Instant Message
SMS
Fax
Email
Agent Workflows
Supervisor Workflows
NetSuite Integration
Running Campaigns
Cheat Sheet
Floating App
Toolbar Mode
Settings
Glossary
FAQs
Recent & Scheduled Calls - Cheat Sheet
To download the
full cheat sheet, click here.
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